New Cited answers from your knowledge base

Support thatresolves itself.

Mosaad turns your help docs into an AI agent that answers instantly, cites its sources, and hands off cleanly when a human is needed.

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Mosaad
AI assistant · replies instantly
Where's my order? It said delivered but I don't have it.
Order #38421 shows delivered to your porch at 2:14 PM. If it's missing, I can file a claim and ship a free replacement today — want me to?
Lost & missing package policy
Resolved automatically 12s · no agent
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How it works

From scattered docs to resolved conversations.

Watch a question travel through Mosaad — indexed, routed, and answered in seconds.

01 · Index
askKB matchworkflowhuman
Your order #38421 is out for delivery — expected today by 8 PM. Want a text when it arrives?
Tracking & delivery windows
Resolved automatically 12s · no agent
01 / Index

Connect your knowledge

Point Mosaad at your help center, PDFs, and past tickets. Every source becomes a tile in a living mosaic it can search in milliseconds.

02 / Route

Reason & route

Each question is matched to the right answer, workflow, or — when needed — a human. You shape the branches; Mosaad handles the traffic.

03 / Resolve

Answer with sources

Customers get an instant, cited reply. Most conversations close before anyone on your team ever sees them.

Live demo

Mosaad, live — watch it resolve.

A real ticket, start to finish: a document goes in, a customer asks, and Mosaad answers with the exact page cited.

MosaadKnowledge base  /  Acme Support Agent live
Source 0 sources
Drop a PDF to add a source
Help center, policies, manuals…
PDF
Acme Returns Policy.pdf
2.4 MB · 6 pages
PDF
Acme Returns Policy.pdf
2.4 MB · 6 pages
Indexed
PAGE 3 — RETURNS & REFUNDS
3. Returns & Refunds
match 0.94
Assistant
Reading document
Extracting text & tables
Chunking into passages
Embedding 34 chunks
Indexed · 34 chunks · ready to answer
Can I return a blender I opened, 40 days after it was delivered?
Per Acme's policy, returns are accepted within 30 days of delivery, and opened items qualify if they're in resellable condition. At 40 days you're just past the window — but I can offer store credit, or a free replacement if it's defective. Want me to set that up?
Acme Returns Policy.pdf · page 3
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The platform

Built to deflect, resolve, and learn.

Answers grounded in your docs

Mosaad reads your help center, PDFs, and past tickets, then answers in your voice — always citing the exact article it drew from, so every reply is trustworthy.

Visual workflow builder

Drag nodes to branch, look up an order, or escalate — no code required.

Analytics that explain

See deflection, CSAT, and the questions Mosaad couldn't answer yet.

Enterprise-grade by default

SSO/SAML, role-based access, and EU data residency. Your data trains your agent and no one else's — never used to train shared models.

By the numbers

Resolution at the speed of typing.

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Resolve more,
type less.

Connect your docs and watch the first conversations resolve themselves — free, in about an afternoon.